Customer Communication Done Right
In today's omnichannel environment, keeping up with customer feedback can be overwhelming. But with Guest-Note™, it doesn't have to be.
Guest-Note collects customer feedback from phone calls, websites, social media, email, pictures and video, reviews, and more. With Guest-Note, customer feedback is easily captured, organized, and shared with the right people for quick follow-up and resolution.
Responding rapidly to customer feedback - mainly when they're unhappy - is critical. Guest-Note makes it easy to do. We consolidate all your customer feedback into our simple dashboard.
Guest-Note is Easy to Implement
As easy to use as social media. Customers can communicate with your organization using voice, written comments, photos, and even video.
Requires minimal IT resources to set up and zero time to maintain. Designed to save on labor cost as well as significantly improve your response times to customers.
Make your Team More Efficient - and Your Customers Happier! Follow-up, one-click satisfaction pulse check to ensure customer's problem was handled to their satisfaction.
Guest-Note Simplifies and Improves Customer Feedback Management
Guest-Note makes it easy for your team to respond quickly.
Routes Feedback to the Right People 24/7.
Guest-Note presents all feedback in one simple dashboard.
Guest-Note is ultra-affordable – no individual user licenses, just one affordable rate for your entire organization.
Rapid Response to Customer Feedback
Guest-Note helps businesses move from Platitude to Practical in becoming a “Customer Centric” organization.
Guest-Note's intelligent routing systems makes it easy for the right people within our organization to respond to feedback quickly - and that makes your customer happy!
To be "Customer-Centric," everyone in the organization impacting the customer experience should know what customers have to say. Guest-Note promotes the Customer-Centric environment through intelligent feedback distribution and a licensing model that makes it affordable for everyone to have access.
Earlier this year, I had an experience with a business that inspired me to provide some feedback. I reached out, leaving a voicemail, but no response ever came. I then decided on another route; I posted a review.
As if making it through the first pandemic in over a hundred years hasn’t served up enough curveballs to businesses, we are now seeing another unexpected oddity – the lack of workers wanting to return to work.
The ultimate customer communication tool. It's affordable customer case management solution.
Get in touch with us at your convenience - call, email or chat, and we promise to respond at lightning speed.
Security above all. Designed to protect your data & privacy at every layer.